Job Description

Job Description

Job Description

Quality Changer Contractor requires:

• Experience in stakeholder engagement, communications development, and readiness planning.
• Strong facilitation, communication, and organizational skills.
• Experience in pharmaceutical or regulated environments.
• Familiarity with change management methodologies (e.g. ADKAR, Kotter's 8 Steps, Kurt Lewin's).
• Experience supporting digital or process transformation programs.
• Ability to work in matrixed, global environments.
• Experience supporting training and communication deployment at scale.
• Experience with VEEVA implementation for QMS, Complaints, QMS
• Experience with organizational transitions from paper records to electronic.
• OCM Tools – Prosci, Matae, Tigerhall
• Project Management Tools - Microsoft Project, Monday.com, Smartsheets, Jira, Airtable Communications Tools – MS Outlook, Polite Mail, Staffbase
• Website building Tools – SharePoint, Canva
• Training and Video Development: Articulate, Adobe Captivate, Vyond Work Style & Expectations
• Ability to operate with agility in a fast-paced transformation environment.
• Strong collaboration across cross-functional teams and leadership levels.
• Execution-focused with attention to detail and outcomes.
• Ability to translate strategy into practical, actionable deliverables.

DUTIES:

• Support execution of change management strategies aligned to Quality transformation goals.
• Develop and deliver stakeholder engagement and communication plans in partnership with program and communications teams.
• Execute readiness assessments and track adoption metrics; identify risks and support mitigation actions.
• Coordinate and support site-level change activities, including APOs, GPOs, and Deployment Leads.
• Develop communication materials, training support assets, and stakeholder-facing content.
• Facilitate workshops, meetings, and feedback sessions to support alignment and adoption.
• Support change network activation and ongoing engagement across impacted sites.
• Apply structured OCM methodologies and tools to ensure consistent execution across initiatives

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